Processing. Orders are processed within 24 hours (business days). You'll receive a confirmation and tracking link by email once your order ships.

Delivery times. Estimated delivery is 5–10 business days within the EU, depending on destination. These are estimates, not guarantees; occasional carrier delays can occur.

Shipping cost. [Free shipping on all orders / Flat rate of €X.XX — choose one, matching your Shopify shipping settings.]

Where we ship. We currently ship across the European Union. 

Tracking. A tracking number is provided for every order. If your tracking hasn't updated after 5 days, contact (h.hassan71@gmail.com).

Lost or delayed parcels. If your order hasn't arrived within a reasonable time past the estimate, contact us at (h.hassan71@gmail.com) and we'll help resolve it.